1. Return & Exchange Window
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You may request a return, exchange, or refund within 5 days of delivery.
2. Condition of Returns
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Products must be unused, unworn, unwashed, and with original tags attached.
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Returns will not be accepted for items that show signs of use.
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If the issue is due to a manufacturing fault or wrong item received, we will accept the return after verification. To ensure fairness, customers must provide an unboxing video of the package at the time of opening.
3. Refund, Store Credit & Exchange
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Saint Black offers full refunds, store credit, and exchanges—choose the option that best suits you.
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Refunds are made to the original payment method.
4. Return Shipping Costs
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A ₹100 return handling fee will be deducted for returns/exchanges.
5. Non-Returnable Items
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Limited edition Saint Black pieces are final sale and cannot be returned or exchanged.
6. Processing Time
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Once your return is received and inspected, we will begin processing your refund, store credit, or exchange within 2 working days.
7. International Orders
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Saint Black accepts returns and exchanges for international orders. Customers will be responsible for return shipping costs.
8. Defective or Damaged Products
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If you receive a defective or damaged item, we will replace it at no cost after verification.
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Customers must provide clear photos and the unboxing video for our team to review before approving the replacement.